Privacy Policy

1. Introduction

The Village Market ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our cake ordering service.

2. Information We Collect

When you place an order, we collect:

• Name and contact details (email, phone number)
• Delivery/collection address
• Order details and preferences
• Payment information (processed securely by Dojo, our payment provider)

3. How We Use Your Information

We use your information to:

• Process and fulfill your cake orders
• Contact you about your order status
• Send order confirmations and updates
• Improve our service

4. Payment Security

All payments are processed securely through Dojo, a UK-regulated payment provider. We do not store your card details on our servers. Dojo is authorised by the Financial Conduct Authority and its security measures comply with PCI-DSS standards.

5. Data Retention

We retain your order information for up to 2 years for customer service and legal purposes. You can request deletion of your data at any time by contacting us.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data

7. Cookies

We use essential cookies to make our website work. These cookies are necessary for the ordering process and do not track you for advertising purposes.

8. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Village Market Trading LTD
The Village Market
110 Prescot Road, Fairfield, Liverpool
Email: l7villagemarket@gmail.com
Phone: 0151 259 9881